Privacy Policy

Last updated: 11 March, 2025

This Privacy Policy outlines how EventBazaar.com ("Company," "we," "our," or "us") collects, uses, stores, and protects your information when you use our Platform and Services.

1. INFORMATION WE COLLECT

We may collect the following types of information:

1.1. Consumer Information: Name, email, phone number, location, event details, budget preferences, payment information and profile information if you create an account to become a registered User.

1.2. Vendor Information: Business name, address, contact details, company information and experience, portfolio including photos and videos of previous work, banking information for payment processing, and profile information if you create an account to become a registered Vendor.

2. HOW WE USE YOUR INFORMATION

2.1. Core Service Provision:

2.1.1. Connecting Consumers with appropriate Vendors.

2.1.2. Processing transactions and facilitating communications.

2.1.3. Maintaining and optimizing the platform functionality.

2.1.4. Providing customer support and addressing inquiries.

2.2. Personalization:

2.2.1. Customizing platform experience based on preferences.

2.2.2. Suggesting relevant Vendors based on event needs.

2.2.3. Creating personalized recommendations to create mood boards.

2.2.4. Remembering your preferences and settings.

2.3. Analytics and Improvement

2.3.1. Analyzing usage patterns to improve platform features.

2.3.2. Identifying and fixing technical issues.

2.3.3. Developing new services and features.

2.4. Marketing and Communication

2.4.1. Sending service updates and administrative messages.

2.4.2. Providing promotional offers and event planning tips.

2.4.3. Conducting surveys and collecting feedback.

3. DATA STORAGE AND SECURITY

3.1. All data is stored on cloud-based servers provided by Accu Web Hosting, located in the United States of America. This constitutes a cross-border data transfer.

3.2. We ensure compliance with all applicable Indian laws regarding cross-border data transfers, including the Digital Personal Data Protection Act, Information Technology Act, Reserve Bank of India Act, KYC (Know Your Customer) processes, Information Technology Rules, National Cyber Security Policy, and the Indian Contract Act.

3.3. All data, including chat conversations, will be encrypted according to the policies of Accu Web Hosting.

3.4. In any case, no data will be stored for a period longer than one (1) year after account deletion or termination.

3.5. We implement appropriate technical and organizational security measures to protect your data. However, no data transmission over the internet is completely secure, and users must take necessary precautions.

3.6. We may disclose information if required by law enforcement or regulatory authorities.

4. COOKIES & TRACKING TECHNOLOGIES:

We use cookies to enhance user experience and analyse platform traffic. Users can manage cookie preferences through their browser settings. Users can either accept all cookies or reject all cookies. This choice will be presented upon accessing the website. If you choose to accept cookies, you acknowledge that your browsing activity and preferences may be tracked to enhance your user experience.

5. CHILDRENS PRIVACY:

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

6. CHANGES TO THIS POLICY:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Significant changes will be communicated via email or platform notification.

7. CONTACT US:

For any privacy-related inquiries, contact us at support@eventbazaar.com